a five star hotel in Abuja.
The manager told him:
"...in here we give every customer
personalized services and you
have to be very observant so you
know how to address their every
need even before they ask"
Before the manager could finish, a
couple walked through the hotel
entrance and the manager quickly
approached them, nicely took
their baggage and said,
"Welcome Mr & Mrs James, it is our
delight to have you in our hotel.
Please come this way to the
reception"
... and he led them to the
reception.
After the couple had been taken
care of, Akpos asked the manager,
"Has the couple been visiting this
hotel before?"
"No" came the reply from the
manager.
"So how come you knew their
name?" asked Akpos.
"That is why I told you to be very
observant. All I had to do was
quickly look at the label on their
baggage while I'm taking it from
them and see the name on the
tag".
"Oh, here comes another couple.
Why don't you give it a try?"
"Ok" said Akpos and he hurriedly
approached the couple, helped
them with their luggage and said,
"Welcome Mr & Mrs SUPERIOR
HAND MADE LEATHER! We are
delighted to have you in our
hotel..."
The manager fainted!
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